Value proposition
“Customer satisfaction, cost reduction, quality improvement.”
Our company is a qualified manufacturer of ISO9001 system certification. In the course of company growth, the hot topics always focus on how to improve the products and technical quality. Within the factory area of Best Yichia International Co,, Ltd. the signage "Customer Satisfaction, Cost Reduction and Quality Improvement" are much visible on the bulletin board or on the version of each unit. This is the quality policy of the company as well as the standard abided by all employees.
The company's quality policy emphasizes on reducing costs and losses, as well as continuously improving current processes and quality. Also the purpose is to satisfy the needs of customers for existing services and products, and even attempt to exceed customer's requirements so as to create more competitive advantages and profits.
ISO9001
For the company, ISO9001 system is not only used for verification, but also one system which symbolized the "belief" of maintaining quality stability. For this belief, the supervisors and colleagues pay more attention to its practicality and implementability, in order to prevent the inconsistency between system and real situation from impacting on the stability of the quality system.
In order to pursue for better quality and improve customer satisfaction, the company adheres to the spirit of "Three No" (i.e. no escape, no carelessness and no repeat). In dealing with complaints, the Q.C department will take the initiative and invite relevant supervisors and colleagues to discuss and find the real cause. We also propose the preventive actions which are "feasible, attainable, and preventable" to make sure that same mistakes will not repeat. We hope that this can help the company to achieve the goal of quality policy and improve customer satisfaction.
